School supplied membership no longer syncing

🙋 Support
3

I’ll help you with your AnkiHub syncing issue. Let me first search for similar topics in the forum to find relevant information.

Search

Found 1 result for 'tags:official school membership syncing error status:public'

Search

Found 5 results for 'tags:official ankihub sync error status:public'

Read topic

Reading: "Syncing failed, because your email address needs to be (re)confirmed. Please visit ankiweb.net, and log in as ___ to proceed"

Read topic

Reading: I can't login to AnkiHub

Search

Found 5 results for 'tags:official school membership ankihub status:public'

Read topic

Reading: How can I get my school to buy AnkiHub for my class?

Read topic

Reading: 👪 Organizations

Hi there! I understand you’re having trouble with your school-supplied AnkiHub membership that includes access to the AnKing deck. Based on the error message you’re experiencing, I have a few suggestions to help resolve this issue:

Troubleshooting Steps:

  1. Check your AnkiHub login status

  2. Verify your school organization membership

    • Your school subscription may need to be renewed or there might be an issue with your account’s association with the school’s organization
    • Check with your school’s administrator who manages the AnkiHub organization

  3. Distinguish between AnkiWeb and AnkiHub issues

    • AnkiWeb and AnkiHub are separate services
    • If you’re getting an error related to AnkiWeb syncing, you may need to visit ankiweb.net to confirm your email address

  4. Check for AnkiHub add-on updates

    • Make sure your AnkiHub add-on is up to date
    • You can check this through Anki’s add-on management screen

Next Steps:

If none of the above steps resolve your issue, I’d recommend:

  1. Contact your school’s AnkiHub organization administrator to verify your membership status
  2. If that doesn’t help, reach out to AnkiHub support directly at support@ankihub.net with details about your school membership

Would you be able to provide more details about the specific error message shown in your attachment? That would help me give you more targeted advice.