"Some Images Not Displaying in AnKing V12 Deck – Need Help Troubleshooting Media Issue"

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Reading: Why is my deck missing images?

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Reading: Why don't I have all the media in the AnKing Step Deck?

Some Images Not Displaying in AnKing V12 Deck – Troubleshooting

Hi there! This is a common issue with AnkiHub decks, especially the AnKing V12. Let me help you troubleshoot those missing images.

First, check your media sync status:

  1. Open Anki and go to the AnkiHub add-on section
  2. Check what the media sync status says:
    • If it says “Downloading” - your media hasn’t finished syncing yet. It can take up to 60 minutes depending on your internet connection.
    • If it says “Idle” - the sync should be complete, but we need to check other potential issues.

Common causes of missing images:

  1. Protected fields: AnkiHub protects certain fields by default. Check if the missing images are in specific fields like “Physeo” which might be protected.

  2. Media download incomplete: Sometimes the media sync process doesn’t complete properly even if it shows “Idle”.

  3. Field content issues: You might have the image files but not the HTML references in the fields, or vice versa.

Steps to fix:

  1. Reset local changes:

    • Go to Browse
    • Click on the AnkiHub add-on tab at the top
    • Click “Reset local changes”
    • Select the AnKing deck

  2. Check protected fields:

    • For the AnKing Step Deck, AnkiHub downloads media for these fields: Text, Extra, Sketchy, and Pixorize
    • If images are missing in other fields, those might be protected
    • You can check protected fields here: Advanced Functionality

  3. Run Check Media:

    • Go to Tools > Check Media
    • This will identify missing media files

If these steps don’t resolve your issue, please reply with:

  • Which specific fields are missing images
  • Whether you’re using AnkiHub to sync the deck
  • The exact results of your Tools > Check Media scan

For more detailed information, check these helpful resources:

Hope this helps get your images displaying properly!