The back off my cards doesnt show first aids pictures

I dont know why but the back off my cards doesnt show first aid pictures. I looked into the collection media and the imeges arent really there. I dont know what to do or how i can fix this problem. I’ve sync already with the anki hud add on but still doesnt work.
The category for general support questions related to using AnkiHub.

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Please include supporting information and documents such as screenshots, recordings, etc.


Please see this post for the answer: Why don't I have all the media in the AnKing Step Deck?

Note: we do not sync additional resources or First Aid media

If you dont sync additional resources or firts aid media Why when I oppen the card on Ankihub it appears to me first aid media?

Are you referring to the extra image? That is not from FA, the FA field just contains HTML, there is no image attached to it

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yeeeeeeeees! The extra image! Doesnt appear to me

I just checked my media files and look how many images are missing

The issue is because you protected all the fields

Please unprotect text/extra/pixorize/sketchy fields and then do the following:

Please try resetting your local changes. To do this:

Go to browse in your Anki → at the top click on ankihub addon tab → press reset all local changes

This will restore everything to what AnkiHub has unless you have specifically protected those fields