I understand your frustration with the missing media files after reformatting your computer. Let me help you understand what’s happening and find a solution.
First, let’s search for information about AnkiHub and media files:
Search
Found 8 results for 'tags:official AnkiHub media files missing'
Read topic
Reading: Why don't I have all the media in the AnKing Step Deck?
Read topic
Reading: Why is my deck missing images?
Hi Quesadilla,
I understand your frustration with missing media files after reformatting your computer. This is a common issue when resyncing AnkiHub decks, particularly the AnKing deck.
Why You’re Missing Media Files
When you sync AnkiHub decks, the media files need to be separately downloaded through the AnkiHub add-on. Here’s what’s likely happening:
-
The media sync is still in progress - AnkiHub downloads media files in the background and this can take up to 60 minutes depending on your internet connection.
-
You need to check your media sync status - You can verify if media is still downloading by:
- Going to the AnkiHub add-on tab in Anki
- Looking for the media sync status (it should say “Downloading” if in progress or “Idle” if complete)
How to Fix This Issue
Here are steps to resolve your missing media files:
-
Check media sync status - Make sure it says “Idle” which means the sync is complete
-
Verify you’re subscribed to the official deck - Make sure you’re using the official AnKing deck from AnkiHub
-
For the AnKing Step Deck - AnkiHub provides media for the following fields:
Text,Extra,Sketchy, andPixorize -
Reset local changes to ensure you have the latest version:
- Go to Browse
- Click on the AnkiHub add-on tab at the top
- Select “Reset all local changes”
- Choose the AnKing deck
The good news is that with your lifetime AnkiHub subscription, you do have access to the full deck. The media files are just taking time to download or may need the steps above to properly sync.
If you’ve waited a full hour and still have missing media after trying these steps, please reply with which specific fields are missing media so I can provide more targeted help.