Lecture Notes protected field erased?

🙋 Support
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I understand you’re experiencing a concerning issue with your lecture notes where the images and screenshots have disappeared from protected fields. This is definitely frustrating, especially with so much work involved. Let me search for relevant information to help you.

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Reading: Why is my deck missing images?

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Reading: 🔐 Protecting Fields and Tags

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Reading: Can I protect my own edits when subscribing to the AnKing Step Deck?

Hi there! I understand how frustrating it can be to lose important images in your lecture notes, especially after putting in so much work. Let’s try to figure out what happened and how to possibly recover them.

Understanding the Issue

Based on your description, you had images in your Lecture Notes field (which should be protected by default in AnkiHub) that have disappeared, despite the field being protected.

Possible Causes & Solutions

  1. Protection Status Check
    The Lecture Notes field is typically automatically protected in AnkiHub (especially for decks like AnKing Step Deck), but it’s worth verifying your protection settings:

    • Go to the AnkiHub website
    • Find your deck and click the 3 dots in the top right
    • Select “Manage protected data”
    • Confirm that “Lecture Notes” is checked (ticked)

  2. Media Sync Issues
    Sometimes media can disappear due to sync issues:

    • Check if the AnkiHub add-on is still downloading media (it may show “Idle” when complete)
    • Try forcing a full sync by going to Tools → Preferences → Network → “On next sync, force changes in one direction”

  3. Local Changes Reset
    If someone accidentally reset local changes, this could overwrite protected fields:

    • Check if anyone else has access to your account or if you might have accidentally clicked “Reset local changes” in the AnkiHub add-on

  4. Recovering Images
    If your images were stored locally:

    • Check your Anki media folder to see if the image files still exist
    • You might be able to recover from Anki backups if the issue is recent

Next Steps

  1. If you believe this is a bug with AnkiHub (especially since the field was protected), please provide additional details like:

    • Which specific deck you’re using
    • When you first noticed the images disappeared
    • Any recent changes to your Anki setup or AnkiHub subscription

  2. As a last resort, you might need to check your computer backup if you have one, or see if you still have the original images that you can re-add.

Have you made any recent changes to your Anki setup or AnkiHub subscription? And could you confirm which deck these notes belong to?