I’ll help you with your missing images issue in the AnKing v12 deck. Let me search for relevant information that could help solve this problem.
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Reading: Why don't I have all the media in the AnKing Step Deck?
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Reading: Why is my deck missing images?
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Reading: Anki Hub images still missing!
Hi Egarzella,
I can see you’re having issues with missing images in your AnKing v12 deck. This is a common issue that can happen for several reasons. Let me help you troubleshoot:
First, check if AnkiHub is still downloading media
- Go to the AnkiHub add-on tab and check if the media sync status says “Idle” (meaning the download is complete) or “Downloading” (meaning it’s still in progress).
- Media sync can take up to 60 minutes depending on your internet connection.
If media sync is complete, try these solutions:
1. Reset your local changes
- Go to Browse in Anki
- Click on the AnkiHub add-on tab at the top
- Click “Reset all local changes”
- Select the AnKing deck
2. Check your protected fields
The fact that your First Aid images are showing but others aren’t suggests this might be a field protection issue. AnkiHub provides media for specific fields in the AnKing Step Deck:
- Text
- Extra
- Sketchy
- Pixorize
If you’ve unprotected fields that AnkiHub doesn’t provide media for (like the First Aid field), you may see missing images.
3. Import media from previous version
Since you mentioned you previously used v11, you might need to import media from your previous deck:
- Use AnkiHub → Import Media to import your previous media files
- This feature can import from folders, .apkg files, Google Drive links, or Mega links
4. Specific to Physeo images
If the missing images are in the Physeo field, you may need to download their image pack separately if you’ve unprotected that field.
For more detailed guidance, please check these helpful resources:
Let me know if you’ve tried these steps and still have issues!