Missing Media Files After Syncing AnKing Deck – How to Restore Them?

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I’ll help you troubleshoot your missing media files issue after syncing the AnKing deck via AnkiHub. Let me search for some relevant information first.

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Reading: Why don’t I have all the media in the AnKing Step Deck?

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Reading: Why is my deck missing images?

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Reading: :camera_with_flash: Importing/Exporting Media

Hi Louisryandi,

Based on your screenshot and description, it looks like you’re missing several media files after updating your AnKing deck through AnkiHub. This is a common issue that can be resolved with a few troubleshooting steps.

First, check your media sync status:

  1. Open Anki and go to the AnkiHub add-on menu at the top
  2. Check what the media sync status says:
    • If it says “Downloading” - Your media is still being downloaded. It may take up to 60 minutes depending on your internet connection
    • If it says “Idle” - The media sync should be complete

If the media sync is complete but you’re still missing files:

  1. Force a media re-download:

    • Go to the AnkiHub add-on menu
    • Click on “Import Media”
    • Select your AnKing deck

  2. Reset local changes:

    • Go to Browse
    • Click on the AnkiHub add-on tab at the top
    • Select “Reset all local changes”
    • Choose the AnKing deck

  3. Run a media check:

    • After the above steps, go to Tools → Check Media again
    • This will show if any files are still missing

Other important considerations:

  • Make sure you’re subscribed to the official AnKing deck from AnkiHub (check here)
  • Verify that AnkiHub provides media for the specific fields where you’re seeing missing images. For the AnKing Step Deck, AnkiHub provides media for: Text, Extra, Sketchy, and Pixorize fields
  • If you’ve unprotected certain fields that AnkiHub doesn’t provide media for, this might explain the missing images

If the above steps don’t resolve your issue, let us know and we can explore more advanced troubleshooting options!