I’ll help you with your issue about missing media files in AnkiHub. Let me search for some relevant information in the forum first.
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Reading: Why is my deck missing images?
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Reading: Why don't I have all the media in the AnKing Step Deck?
Based on your screenshot showing a “Missing files (0)” error message despite the media sync being “idle” in AnkiHub, I can help troubleshoot this issue.
Common Causes for Media Files Issues
When AnkiHub shows “idle” for media sync but you’re still seeing missing media, a few things might be happening:
- The AnkiHub addon has completed syncing but Anki still needs to sync with AnkiWeb
- Field protection settings may be preventing media from displaying
- Local changes might need to be reset
Steps to Fix Missing Media
1. Check your Anki sync status
Make sure you’ve synced with AnkiWeb after the AnkiHub media sync completed. Click the sync button (or press Y) to ensure everything is up to date.
2. Verify media folders
Run Tools > Check Media to see if Anki detects any missing files.
3. Reset local changes
If you’ve made changes to your notes that might be affecting media display:
- Go to Browse
- Click on the AnkiHub addon at the top
- Select “Reset local changes”
- Choose the relevant deck
4. Check field protection settings
If certain fields are protected in AnkiHub, they won’t display media. You might need to:
- Visit app.ankihub.net to check protected fields
- Unprotect fields if needed (note that this will require unsubscribing and re-subscribing to trigger a full sync)
5. Force a full sync if necessary
If all else fails, you can try forcing a full download:
- Go to Tools > Preferences > Network
- Check “On next sync, force changes in one direction”
- Sync and choose “Download”
If you continue having issues after trying these steps, please provide more details about which deck you’re using and which specific fields are missing media.