Thousands of missing media files in AnKing Step Deck

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Missing Media Files in AnKing Step Deck

Hi there! I understand you’re having issues with missing media files in your AnKing Step Deck. This is a common issue for new users, so let me help you understand what’s happening and how to fix it.

Why You’re Seeing Missing Media Icons

Based on your screenshots, it looks like you’re having issues with media files in the First Aid/Additional Resources fields. Here’s what’s happening:

  1. Field Protection: By default, AnkiHub protects certain fields in the AnKing Step Deck. You’ve correctly unprotected these fields.

  2. Media vs. HTML References: In Anki, there are two parts to images:

    • The actual image file in your media folder
    • The HTML reference to that image in the card field

  3. Media Source: For the First Aid and Additional Resources fields, AnkiHub does not provide these media files by default due to copyright considerations.

How to Fix This Issue

  1. Check Media Sync Status:

    • Go to the AnkiHub add-on tab and check if the media sync says “Idle” (completed) or “Downloading” (still in progress)
    • If it’s still downloading, wait until it completes

  2. For First Aid/Additional Resources Fields:
    When you uploaded media from the Google Drive folder on Reddit, you may have:

    • Imported the image files but not the HTML references, or
    • The file names in your imported media don’t match what the deck is looking for

  3. Try this solution:

    • Make sure you’re importing the media files from the correct Google Drive folder specifically for AnKing Step Deck v12
    • After importing media:
      • Go to Browse
      • Click on the AnkiHub add-on tab
      • Select “Reset local changes”
      • Choose the AnKing deck

  4. Check Media After Import:

    • Go to Tools > Check Media to see if there are still missing files
    • If there are, note the filenames so you can verify they’re in the Google Drive folder

Important Note

The AnKing team notes that “Images found in the First Aid and Additional Resources fields of past decks may or may not be covered by third-party copyrights.” This is why they aren’t included by default in the AnkiHub version.

Would you like me to provide more specific instructions on how to import the media files correctly from the Google Drive folder?