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Reading: ⭐️ Getting Started
Hi there! I understand you’re having trouble logging into AnkiHub through your Anki app. Let me help you troubleshoot this issue.
Common Solutions for AnkiHub Login Problems
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Make sure you have the AnkiHub add-on installed
- Download the AnkiHub add-on from here
- The current recommended Anki version is 24.04.1
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Check your login credentials
- Ensure you’re using the correct username and password for AnkiHub (not AnkiWeb)
- Usernames must not contain the “@” symbol
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Reset your password if needed
- Visit this link to reset your AnkiHub password
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Login procedure in Anki
- After installing the add-on, you should login through the AnkiHub add-on menu in Anki
- Look for the AnkiHub option in your Anki menu and click on sign-in
Important Notes
- AnkiHub and AnkiWeb are separate services (your AnkiWeb login won’t work for AnkiHub)
- If you’re trying to access the AnKing Step Deck course, that login is different from your regular AnkiHub login
If you’re still experiencing issues after trying these steps, please provide more details about the specific error message you’re seeing, or contact the support team directly.